Ongoing AI Support · Scope-based quote
Monitoring, maintenance and agreed improvements for the AI systems your team relies on, with direct partner support when something needs attention.
This is for you if you have a working system and need someone accountable for maintaining it as software, business rules and the work itself change.
On demand, monthly or quarterly, whichever suits the systems you run. Your agreement names the start date, the systems covered, and how quickly we respond.
Custom AI & Automation includes the first three months after final project delivery. You can negotiate an agreed fee to continue support after those three months.
Name an operational contact, report issues with useful examples, and approve changes that affect your people or business processes.
We are based in Roanoke, Virginia, and work on site across Virginia, Washington D.C. and North Carolina, and remotely elsewhere.
Each agreement receives a scope-based quote. The fee reflects the systems covered and the response times agreed. Prices exclude travel costs.
Standalone value: ongoing care for existing systems without commissioning a broader AI program. We review systems built by others before agreeing to support them.
Possibly. We review systems built by others before agreeing to support them, and the agreement names exactly which systems are covered.
Yes. Custom AI & Automation includes three months of ongoing support after final project delivery. After that, you can negotiate an agreed fee to continue, or run the system yourselves; a continuing support contract is not required to keep using it.
As agreed. Your agreement names the start date, the systems covered and how quickly we respond, and the fee reflects those response times.
It includes the improvement work agreed for each period. The scope distinguishes maintenance and included improvements from new implementations; larger changes are identified and planned separately.
We agree the access we need as part of the support scope. Isometric does not host your proprietary or customer datasets. For a private AI deployment, support follows the access restrictions agreed for that system.
If you also want continuing strategy, new builds, governance work and training coordinated together, consider Your Outsourced AI Department, where support continues within the full-service partnership.
Book a free 30-minute call; it is not a paid-service checkout. Describe the system and the problem, not private records; please do not send customer data, credentials or financial documents. We keep your inquiry and contact details in our business records so we can reply and follow up.
